Ask the community for help and advice here
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marcer Posts: 44
2/7/2023
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What to do?
I've placed bids on books for sale with three different CPG members in the past month only to get no response (even after sending them follow up messages) and the offers expired. I was even able to see that two of the members had been online during the week I made the offer, and yet they still never communicated with me or accepted the offer. This all makes for a very disappointing experience on CPG. Why list books for sale if you don't want to sell them?
Slightly pissed,
-Marc
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Wbauer74 Posts: 26
2/7/2023
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Happened to me this week as well. Only thing you can basically do is report them and their for sale listings will be paused.
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+1
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Ronbatman Administrator Posts: 2530
2/9/2023
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If you have trouble with a seller please let me know. I will contact them and try to figure out what's going on. Sometimes they go on vacation and forget to turn on "vacation mode". Sometimes our emails are blocked by spam filters. Sometimes they don't understand our expectations for sellers. We expect seller to communicate and provide great customer service. Most of our sellers are fantastic. Ron
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+1
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marcer Posts: 44
2/9/2023
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Ok. Will do!
Thanks!
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spd7143 Posts: 3
5/26/2023
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So I'm starting to get a bad taste in my mouth about trying to buy comics from sellers here. First seller I tried to buy from was about a month and a half ago, 3 offers expired though I was finally able to message him and get a reply message. I decided not to buy from him just based on the experience to that point. Second offer to a different seller now is going to expire in a few hours with nothing on their end. Maybe I'm wrong but if I had multiple items up for sale I would at least check once a week to see if someone wants to give me money. Very aggravating and I really don't want to run to admin like a little b*tch complaining. Rant mode off
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Xvipah73 Posts: 357
5/27/2023
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To be fair, it is a holiday weekend in the US. Some folks may have taken off.
I don't know if they do, but if not it'd be nice CPG had some sort of "away" status on sales you could set like eBay does when you're going to be gone for a bit.
I think the informal selling atmosphere here is great, and I've bought a few times with mostly great results, but can lead to some laziness or just plain ignoring of offers and such
spd7143 wrote:
So I'm starting to get a bad taste in my mouth about trying to buy comics from sellers here. First seller I tried to buy from was about a month and a half ago, 3 offers expired though I was finally able to message him and get a reply message. I decided not to buy from him just based on the experience to that point. Second offer to a different seller now is going to expire in a few hours with nothing on their end. Maybe I'm wrong but if I had multiple items up for sale I would at least check once a week to see if someone wants to give me money. Very aggravating and I really don't want to run to admin like a little b*tch complaining. Rant mode off
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