Comicxposure

Comicxposure
Stitch1769 Posts: 17 9/20/2018	Stitch1769 Posts: 17 Has anyone had problems with Comicxposure.com? I placed an order for some back issues that were only Comicxposure.com covers for G.I. Joe. These were not upcoming issues that I would have had to wait on, they were older. So, I got charged my $54.88 including shipping on August 28th. I immediately get an email saying that when the product ships I will be provided tracking and shipping information. Cool. September 5th rolls around and I have not gotten anything from them. I try and call Comicxposure at both numbers, one is no longer in service and one, no one ever answers, leave all the messages you want, no call backs. So I send them an email asking them what is going on? They email me back the same day and ask me for my tracking number............wait what? I do not have a tracking number because my products have not shipped.....so I email them with my order number. September 6th, nothing. I wait all the way til the 12th and re-email them.....no response. The 14th, nada. O.K., I contact the New York BBB and file a complaint and now they are involved. It is now the 20th of September and Comicxposure.com has yet to refund me, send my product, OR even contact me. So, does anyone have any way of contacting this group or has anyone ever had a problem resolved with them and how? I'm at a brick wall with this group and nowhere to go.
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Stitch1769

Posts: 17

9/20/2018

Stitch1769

Posts: 17

Has anyone had problems with Comicxposure.com? I placed an order for some back issues that were only Comicxposure.com covers for G.I. Joe. These were not upcoming issues that I would have had to wait on, they were older. So, I got charged my $54.88 including shipping on August 28th. I immediately get an email saying that when the product ships I will be provided tracking and shipping information. Cool. September 5th rolls around and I have not gotten anything from them. I try and call Comicxposure at both numbers, one is no longer in service and one, no one ever answers, leave all the messages you want, no call backs. So I send them an email asking them what is going on? They email me back the same day and ask me for my tracking number............wait what? I do not have a tracking number because my products have not shipped.....so I email them with my order number. September 6th, nothing. I wait all the way til the 12th and re-email them.....no response. The 14th, nada. O.K., I contact the New York BBB and file a complaint and now they are involved. It is now the 20th of September and Comicxposure.com has yet to refund me, send my product, OR even contact me. So, does anyone have any way of contacting this group or has anyone ever had a problem resolved with them and how? I'm at a brick wall with this group and nowhere to go.

0 link