Ask the community for help and advice here
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thedruish Posts: 1
1/9/2016
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I sent a request in June of 2015 to have a number of missing issues added to the database. Does anyone have experience with this process and know what the normal turn around time is?
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netstuffers Administrator Posts: 239
1/11/2016
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You should have received an email when it was added, or a rejection note if we had the issues already. Send me an email to shawn@comicspriceguide.com with the issues you submitted and I'll look into it.
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wchever Posts: 44
1/18/2016
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netstuffers wrote:
You should have received an email when it was added, or a rejection note if we had the issues already. Send me an email to shawn@comicspriceguide.com with the issues you submitted and I'll look into it.
Shawn,
I've entered a few issues over the last week as well and I've never received an email. I also reported a problem when I click on My Display Case, and not only do I still get a "Member not found" error, no one has responded to my bug entry. I expected reviews of new issues and verification of variants/scans to take a while, but bug reports, no. I'm paying, I expect some kind of acknowledgement.
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netstuffers Administrator Posts: 239
1/18/2016
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Ok, let me look into the queue and see what's going on. Sorry about the trouble!
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wchever Posts: 44
1/19/2016
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netstuffers wrote:
Ok, let me look into the queue and see what's going on. Sorry about the trouble!
OK. While you're looking into that, I was trying to add "Flint Comix and Entertainment" as a new issue, got no results, but also didn't get the Report Missing Issue link on the toolbar. And yes, I am logged in. See attachment.
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