Official announcements from the CPG staff
|
Ronbatman Administrator Posts: 2375
9/1/2020
|
In the coming weeks, I will be adding new YouTube training videos for Comics Price Guide. We have some older videos but the site is different now, less cluttered with more functionality. If you would like to suggest a training video on something this is the ideal time.
Here are the current videos on my agenda
1. How to enter books into your collection. (3 ways)
https://youtu.be/4786kUHhCyA
2. How to buy and sell on Comics Price Guide
https://youtu.be/wFUmGlqrKWY
3. How to use virtual comic book boxes
https://youtu.be/TC1DiuFyvjY
4. How to download or print your collection
https://youtu.be/NuDVpxxOXVE
5. How to add a variant
https://youtu.be/monM9kRax1Y
6. How to submit a cover scan
7. How to adjust your account settings
https://youtu.be/0PIEAfZ6US8
8. UPC Codes Explained
https://youtu.be/dD0Y35RWfWQ
9. What if you cannot find an issue
https://youtu.be/rgBhOLj5p-g
10. Which membership option should you choose?
https://youtu.be/-rmYyCyh3NA
Basically, these are our 10 most common customer support issues that we deal with through email and on the forums. I'll add links as I complete them.
Ideas?
Ron
edited by ronbatman on 9/15/2020
|
|
|
0
link
|
|
Guest
9/3/2020
|
This is great. Here are some thoughts. It is a huge topic, though really most are quick and can be incorporated into other vids.
Updating missing information
- What can be entered/updated
- Quick demo of adding single/multiple creators
- Creator search tips and adding a new/missing creator
- Made a mistake, how to remove it
- UPC Codes Explained (old and new formats)
- What do we mean by Published Date. Explain Published vs Release vs Cover Dates, the history of dates and which should be used for this site, If a spanned date (Jan-Feb) which should be used for this site.
- Define each of the creator roles and how they may translate. (eg: Artist=Penciler). Who can/should be listed as an editor
- How to update/correct information once verified
- Best practices on Suggesting price updates
- How to help by verifying submitted information (this could be its own thing). Source tips, identifying cover scan stock photos, what to watch for, date verification gotchas, foreign currency cover prices, "getting to 10", levels
- Patience is a virtue: Ranges of expected turnaround times for the various submitted updates. What to do if it has been "too long"
|
|
|
0
link
|
|
Ronbatman Administrator Posts: 2375
9/3/2020
|
Thank you for your suggestions. There's a lot in there that we can tackle in an upcoming video.
Ron
|
|
|
0
link
|
|
taskmaster Posts: 247
9/5/2020
|
Better Buyer/Seller Communication habits...
|
|
|
0
link
|
