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Carnage1992 Posts: 3
1/27/2020
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Hello! How does a CPG seller go about leaving feedback for a buyer? As a buyer, I was able to leave positive feedback to the seller, but the seller and I are wondering how he can leave CPG positive feedback to me as the buyer? Thanks!
Rich
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kds_comics Posts: 652
1/27/2020
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Not an admin - but here goes...
There should be a "feedback" pop up or embedded web item to do so after you select "received" comics from sales transactions on CPG.
You can't randomly leave feedback - I believe it has to be from a transaction between members.
Select "About" and then "How to Use CPG" from the main menu.
More here - https://www.youtube.com/watch?v=3KcT-x88JfQ&list=PL3eOHtGDGIs2A7_jQdSV_ZuYxTmGfs1W1&index=6&t=0s
I think this has it in there - unable to check right now.
KDS
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Xamial Posts: 27
3/8/2020
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kds_comics wrote:
Not an admin - but here goes...
There should be a "feedback" pop up or embedded web item to do so after you select "received" comics from sales transactions on CPG.
You can't randomly leave feedback - I believe it has to be from a transaction between members.
Select "About" and then "How to Use CPG" from the main menu.
More here - https://www.youtube.com/watch?v=3KcT-x88JfQ&list=PL3eOHtGDGIs2A7_jQdSV_ZuYxTmGfs1W1&index=6&t=0s
I think this has it in there - unable to check right now.
KDS
A feedback window does pop up but it's just a message intended to the seller. It is not a place to leave a seller rating or review. I'm trying to figure out how a buyer can leave a rating because none of my buyers this last week were able to leave ratings or reviews.
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marcer Posts: 28
8/15/2020
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This is still an issue as of 8/15/20. I wanted to leave positive feedback for a seller but was only offered a pop-up box to write a message to the seller. There was no option for a thumbs up (Green) button.
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rixmaxx Posts: 459
8/16/2020
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If you are asking how to post feedback as a seller, for a buyer, you can't.  It would be very nice though. 
edited by rixmaxx on 8/16/2020
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Ronbatman Administrator Posts: 2375
8/17/2020
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This is how the system works. This is the key page for managing sales, especially the toolbar to the right
https://comicspriceguide.com/your-sales/
Offer
The buyer makes an offer. The seller is sent an email and a message through the site notifying them.
The seller then has 3 option. Seen on this page https://comicspriceguide.com/your-sales/offers-in
1. Accept the offer
2. Decline the offer
3. Let the offer remain open to see if anyone else is interested in the book. (up to 7 days)
Accepted offer
If the offer is accepted, then the buyer is notified and the books are moved to this page for the seller
https://comicspriceguide.com/your-sales/limbo
The seller will need the buyer's Paypal email address to invoice them. (Don't use Venmo unless you know the seller well.)
After payment is received, the seller marks it as paid and ships the comic.
Received Comics
After the buyer receives the comics, he or she should mark the item as received on the limbo page.
Now the buyer can leave feedback on this page.
https://comicspriceguide.com/your-sales/feedback
I hope that clarifies things.
Ron
edited by ronbatman on 8/17/2020
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rixmaxx Posts: 459
8/18/2020
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Ronbatman wrote:
This is how the system works. This is the key page for managing sales, especially the toolbar to the right
https://comicspriceguide.com/your-sales/
Offer
The buyer makes an offer. The seller is sent an email and a message through the site notifying them.
The seller then has 3 option. Seen on this page https://comicspriceguide.com/your-sales/offers-in
1. Accept the offer
2. Decline the offer
3. Let the offer remain open to see if anyone else is interested in the book. (up to 7 days)
Accepted offer
If the offer is accepted, then the buyer is notified and the books are moved to this page for the seller
https://comicspriceguide.com/your-sales/limbo
The seller will need the buyer's Paypal email address to invoice them. (Don't use Venmo unless you know the seller well.)
After payment is received, the seller marks it as paid and ships the comic.
Received Comics
After the buyer receives the comics, he or she should mark the item as received on the limbo page.
Now the buyer can leave feedback on this page.
https://comicspriceguide.com/your-sales/feedback
I hope that clarifies things.
Ron
edited by ronbatman on 8/17/2020
Hi Ron, I think he (the original poster) is asking if there is a way for him, the SELLER to give positive feedback to the BUYER and I said, I think the answer is no.
edited by rixmaxx on 8/18/2020
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