Ronbatman

all messages by user

2/15/2022 Topic: HAPPYHOUR!! Ronbatman Administrator	Those Journey into Mystery issues have great coloring. Nice pickup
2/17/2022 Topic: Batgirl #35 D Ronbatman Administrator	That's fixed now. Ron
2/19/2022 Topic: Error when viewing issues in my collection Ronbatman Administrator	I received 5 emails last night and we had our programmer look into it. Ron
2/19/2022 Topic: Captain America Reborn #1 wrong cover scan Ronbatman Administrator	That title has been corrected now. Ron
2/21/2022 Topic: Boxes all show empty Ronbatman Administrator	Sorry for the issue. It's unfortunate that it happened over the weekend but we saw your posts. Just to help you feel better. Whenever there is a problem, your data will never be lost. We have backups and backups of backups over multiple days and weeks. Keeping your data safe is one of our most important tasks. We sometimes work on the weekend to fix things like some of you have to do for your jobs. Thanks for being here. Ron
2/21/2022 Topic: Wolverine 1b Limited series Ronbatman Administrator	I see what you're talking about. We will work on this issue now. Sorry for the trouble, Ron
2/23/2022 Topic: Wolverine 1b Limited series Ronbatman Administrator	Whenever this happens you can remove it from your collection and then add it back in. That will reset it. Something went wrong when you added this issue. It's fixed now. R
3/1/2022 Topic: App for IPhone not working properly Ronbatman Administrator	Over the last few months, we've been moving our images from an outside provider to our servers. The app pulled from the outside servers. We are in the process of moving all images, website and app to our servers. Since we have 1.1 million books this takes time and bandwidth. If we tried to move all the images in a week, the rest of the site would basically stop functioning. It's a ridiculous amount of data. Please use the website for faster downloads until we can move everything over. Ron
3/2/2022 Topic: Invincible Iron Man V2 #7 wrong Cover variant Ronbatman Administrator	Whenever you find a wrong cover like this, you just need to tell us the title and volume. We have an automated fix IF we know that information. You don't have to give us an image. That should save you guys some time. R
3/2/2022 Topic: Missing Superman Special Ronbatman Administrator	If you go to the title, like Superman https://comicspriceguide.com/titles/superman/xbp Below the price guide tab is an area that says Issue - Annual - Special Press Special and you'll see those issues. Ron
3/3/2022 Topic: Want List Issue Ronbatman Administrator	I tested several books with your account and was unable to replicate the problem. If you can find specific examples that would help us. Please email our customer service email if you find an example. Thanks, Ron
3/3/2022 Topic: Grimm Fairy Tales 1 Ronbatman Administrator	fixed. R
3/8/2022 Topic: Could use some help Ronbatman Administrator	You have to add a book to your collection before you can sell it. So look up the book and add it. Here is an example https://comicspriceguide.com/titles/daredevil/158/xjqqo Click on the my collection tab Click on the add issue button Make sure you toggle the graded button and the green Add issue. After it's in click the blue sell button Ron
3/10/2022 Topic: seller series lists are all messed up Ronbatman Administrator	We are looking into this right now. Sorry for the inconvenience. Ron
3/16/2022 Topic: Wrong Data That I Added Ronbatman Administrator	I changed the UPC to the correct number. R
3/21/2022 Topic: Fantastic Four 40, 41 (2022) In Wrong Series Ronbatman Administrator	Fixed. Ron
3/29/2022 Topic: IRON MAN #56 - not 2nd appearance of Thanos Ronbatman Administrator	That has been changed. R
3/31/2022 Topic: PriceGuide.com Comic Book Collection IMPORT Option Ronbatman Administrator	Correct, you cannot import your Excel or CSV file into our system. Every single field would have to match exactly with our system and errors would have to be looked at individually. We have safety concerns with this option as well. Ron
4/5/2022 Topic: Incorrect Date Ronbatman Administrator	Fixed Ron
4/5/2022 Topic: Batman Beyond (vol 6) #10 Johnson Variant Ronbatman Administrator	That's been corrected now. Ron