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batmansarrow Posts: 4
1/23/2018
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No matter if I'm trying to load a picture in my collection or add a picture to clarify a missing variation, I cant load pics at all!! Hopefully someone can help and thank you for your time!!
- BatmansArrow -
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0
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Ronbatman Administrator Posts: 2530
5/16/2021
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The place that hosts our picture files decided to change our server yesterday. **Surprise** I know we were surprised by it. Sorry for the inconvenience.
Ron
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+2
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Gilgandra Posts: 1246
8/19/2021
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Ronbatman wrote:
Looking into it now.
Ron
Hey Ron.
Any word on this. Still not loading mate.
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+1
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Ronbatman Administrator Posts: 2530
8/23/2021
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We are currently working on a fix for this strange missing variant images issue. It's shouldn't take too long though.
Ron
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+1
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Gilgandra Posts: 1246
9/3/2021
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The "Missing Variant Page" pics are back to not loading again.
Ron did they find a solution/answer to it last time. Seemed to work for a short time back to not loading for me.
Does anyone else have the same problem??
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+1
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Ronbatman Administrator Posts: 2530
10/3/2021
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So as you know, we have had some issues with the image hosting site. We use a ridiculous amount of their bandwidth with our 1 million stock images plus all the customer uploads. We've had numerous talks with them and nothing seems to change. We've started moving the files back to our servers. So what you're noticing with the Url is the movement to our servers. We want this fixed as much as you guys, it's frustrating to us as well. It will be right!
Ron
edited by ronbatman on 10/3/2021
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+1
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rixmaxx Posts: 463
5/16/2021
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Theoldcollector wrote:
I'm not having this problem in the app on my phone or on the website via my computer. All pictures show up fine for me. I did have this problem on the my computer awhile back after a Windows update and I had to go into the browser's settings and in Fire Fox there is an option called tune up. I ran that and it fixed whatever my issue was back then.
They came back up for me about a half an hour ago without me doing anything on my end but it was messed up all day yesterday and earlier today.  No biggey, wasn't the first time and I'm sure it won't be the last. I'm just VERY glad its back to normal.> Thanks to whoever (or whatever) fix it.
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+1
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